AVOW Knowledge Base

Find answers to your questions about using AVOW. Browse topics below or use the search function.

What is AVOW?

A quick introduction to our service and features

Overview

AVOW (A View Of Worship) is a subscription-based service that provides professionally notated SongSlides with words and music for congregational singing. Since 2002, AVOW has focused on creating easy-to-read and easy-to-follow SongSlides that encourage congregational participation in singing.

Core Features

SongSlides with Words and Music: Unlike services that only provide lyrics, AVOW includes musical notation to help congregations follow along with different singing parts.

Multiple Notation Formats: SongSlides are available in four formats (Standard Notation, Standard Notation WideScreen, Shaped Notes, and Shaped Notes WideScreen)

Comprehensive Library: Access to over 1000 SongSlides across various genres for traditional, contemporary, or blended worship services

Easy-to-Use Interface: Browse, search, and download slides directly from the website

Licensed & Legal: Fully licensed to create and distribute SongSlides with words and music to subscribers

CCLI License Requirement

To use AVOW, your church must maintain a valid CCLI (Christian Copyright Licensing International) license. This allows you to legally project the song slides in your worship services. Your CCLI license covers the use of lyrics. Your subscription fee covers the use of projected musical notation.

When using SongSlides from AVOW:

Songs must be reported on your CCLI survey during your assigned reporting period

The subscription is non-transferable between churches

Churches with multiple campuses need separate subscriptions for each location

Available Formats

AVOW provides SongSlides in four distinct formats to suit different presentation needs:

Standard Notation

Traditional musical notation in standard 4:3 format

Standard Notation WideScreen

Traditional notation optimized for widescreen displays (16:9)

Shaped Notes

Shape note notation in standard 4:3 format

Shaped Notes WideScreen

Shape note notation optimized for widescreen displays (16:9)

Technical Compatibility

AVOW SongSlides are delivered as PowerPoint (.pptx) files, compatible with:

Microsoft PowerPoint

Apple Keynote

LibreOffice Impress

Google Slides

ProPresenter

EasyWorship

And other major presentation software

Public Pages

These pages are accessible without a subscription:

Home Page: Overview of AVOW's services, key features, and benefits

SongSlides Catalog: Browse the complete catalog of available SongSlides

Sample SongSlides: Try out sample SongSlides before subscribing

Subscription Signup: Start your AVOW subscription

Contact Page: Get in touch with the AVOW team

Terms of Service: Details the terms of use for AVOW's services

Privacy Policy: Explains how AVOW handles your information

How to Login to Your AVOW Account

A step-by-step guide to accessing your account

Accessing the Login Page

Open your web browser and navigate to the AVOW website

Click on the 'Login' button in the top-right corner of the navigation bar

Alternatively, you can go directly to the login page .

Login Process
Enter your credentials

Email Address: Use the email address you provided during subscription signup

Password: Enter your password

Remember Me (Optional)

Check the 'Remember Me' box if you're using a secure, private device

This will keep you logged in for an extended period

Click the Sign In button to access your account

Login Example

Login Screen Example Sample login screen (your view may differ slightly)
Subscriber Dashboard

After successful login, you'll be taken to your Subscriber Dashboard, which provides:

Quick access to download SongSlides

Your recent download history

Your church subscription information

Account management options

Common Login Issues
Forgot Password

If you can't remember your password:

1. Click on the 'Forgot your password?' link on the login page

2. Enter your email address in the reset form

3. Check your email for password reset instructions

4. Follow the link in the email to create a new password

5. Login with your new password

Account Locked

If you've made multiple unsuccessful login attempts, your account may be temporarily locked. Wait 15 minutes and try again, or contact support.

Email Not Recognized

If the system doesn't recognize your email:

• Check for typos in your email address

• Ensure you're using the same email address used during subscription signup

• Verify your subscription is active by checking for payment confirmation emails

Browser Compatibility

AVOW works best with modern browsers including:

Google Chrome

Microsoft Edge

Mozilla Firefox

Safari

For optimal performance, always use the latest version of your browser.

Security Tips

Use a Strong Password: Combine uppercase letters, lowercase letters, numbers, and special characters

Don't Share Your Login: Each church subscription should have its own account

Log Out When Finished: Click your username and select "Sign Out" when done using AVOW

Update Your Password Regularly: Change your password periodically for enhanced security

AVOW Subscriber Pages Overview

After logging into your AVOW account, you'll have access to several subscriber-only pages designed to help you manage your subscription and download SongSlides.

Subscriber Dashboard

Your central hub for accessing AVOW services

Overview

The Subscriber Dashboard provides quick access to all AVOW features and recent activity. This is your starting point after logging in and serves as a central hub for managing your subscription.

Key Features

Welcome Banner: Displays your name and church information

Quick Stats: Shows your subscription status and last login time

Recent Downloads: Lists your most recently downloaded SongSlides

Recently Added Content: Highlights new SongSlides added to the AVOW library

Quick Access Links: Provides direct access to frequently used features

Dashboard Elements
Church Information

Shows your church name and CCLI number. This information is important for copyright compliance and ensures proper reporting of song usage.

Subscription Status

Displays your current subscription plan and renewal date. This helps you track when your subscription will renew automatically.

Recent Downloads

Shows the SongSlides you've recently downloaded, making it easy to access frequently used content or continue where you left off.

New SongSlides

Highlights recently added SongSlides to the AVOW library, helping you discover new content for your worship services.

Quick Actions
The dashboard provides several quick action buttons for common tasks:

Download SongSlides

View History

Manage Account

Customization Tips

Make the most of your dashboard experience with these tips:

Use the refresh button to see the latest SongSlides and updates

Frequently downloaded songs appear higher in your recent downloads list

Toggle between light and dark mode using the theme button in the top navigation bar

Check your recent login time for account security

Downloads Page

Find and download SongSlides for your worship services

Overview

The Downloads page is where you'll find and download SongSlides for your worship services. This page provides access to the complete library of available SongSlides with powerful search and filtering capabilities.

Finding SongSlides

AVOW offers multiple ways to locate the SongSlides you need:

Search Functionality

Search by song title

Search by artist or composer

Search by key signature

Search by lyrics (partial matches supported)

Filter Options

Filter by notation format availability

Filter by key signature

Sort alphabetically (A-Z or Z-A)

Sort by recently updated

The search feature works instantly as you type, helping you quickly find specific songs.
Available Notation Formats

SongSlides are available in four different notation formats:

Standard Notation

Traditional musical notation (4:3 aspect ratio)

Best for traditional projection systems and churches familiar with standard musical notation.

Standard Notation WideScreen

Traditional notation (16:9 aspect ratio)

Optimized for modern widescreen displays while using traditional musical notation.

Shaped Notes

Shape note notation (4:3 aspect ratio)

Uses shape note notation for churches that prefer this style of notation.

Shaped Notes WideScreen

Shape note notation (16:9 aspect ratio)

Combines shape note notation with widescreen format for modern projection systems.

Download Process

Once you've found the song you want to use, the download process is straightforward:

Click on the song to open the Download Dialog

Select your preferred notation format from the dropdown menu

Click the Download button

The file will be saved to your device as a PowerPoint (.pptx) file

Downloaded SongSlides are automatically tracked in your Download History for easy reference.
Remember that all SongSlides usage must be reported on your CCLI survey during your reporting period, as specified in the Terms of Service.
File Compatibility

AVOW SongSlides are provided as PowerPoint (.pptx) files, compatible with:

Microsoft PowerPoint

Apple Keynote

Google Slides

ProPresenter

For optimal display quality, use the presentation software that matches your projection system's aspect ratio (4:3 or 16:9).

Troubleshooting

If you encounter issues with downloads, try these solutions:

Refresh the page and try downloading again

Use a different browser (Chrome, Edge, Firefox, or Safari)

Check your internet connection

Ensure you have sufficient disk space for the download

Make sure your browser is up to date

If problems persist, contact support with details about the specific song and format you're trying to download.
Download History

Track your SongSlide usage and past downloads

Overview

The Download History page allows you to track, review, and access all SongSlides you've previously downloaded. This page provides a comprehensive record of your usage and makes it easy to find and re-download content you've used before.

Key Features

Comprehensive History

View a complete list of all the SongSlides you've downloaded, including download date, song information, and notation format.

Search & Filter

Find specific downloads by searching for song title, artist, or filtering by date range or notation format.

Sort Options

Organize your download history by different criteria including date (newest/oldest), song title (A-Z), or artist name.

Usage Insights

Review patterns in your congregation's song usage over time to better understand preferences and frequency of use.

Viewing Your Download History

The Download History page displays a comprehensive list of your downloaded SongSlides with these details:

Song Title: The name of the song

Artist: The songwriter or composer

Download Date: When you downloaded the SongSlide

Format: The notation format you downloaded (Standard, StandardWide, Shaped, or ShapedWide)

Downloaded items remain in your history even after your browser cache is cleared, as the information is stored in the AVOW database associated with your account.
Searching and Filtering

To help you find specific downloads in your history, you can use these search and filter tools:

Search Box

Type keywords to instantly filter your download history. The search works across song titles, artists, and other displayed information.

Date Range Filter

Filter downloads by a specific date range. Useful for finding SongSlides downloaded for particular events or worship services.

Format Filter

Filter by notation format to find all songs you've downloaded in Standard Notation, StandardWide, Shaped Notes, or ShapedWide formats.

Sort Controls

Sort your history by clicking on column headers. Toggle between ascending and descending order with repeated clicks.

Finding Previously Used SongSlides

The Download History page helps you identify SongSlides you've used previously:

Locate songs you've used before using search or filters

View details about when you downloaded it and in which format

Go to the main Downloads page to download the song again if needed

The Download History page provides valuable information about which songs you've used previously, helping with worship planning and song selection.
Usage Reporting

Your Download History provides valuable insights for CCLI reporting and worship planning:

CCLI Reporting

Your download history serves as a record of the songs you've used, which can help when completing your CCLI reporting requirements. Remember that you must report all copyrighted songs used in your worship services during your reporting period.

Worship Planning

Review your history to see which songs your congregation uses most frequently. This can help with planning worship services and identifying favorites.

The download history is intended for your reference only and should not replace your CCLI reporting process. Always follow CCLI guidelines for proper reporting.
Account Management

Manage your subscription details and personal information

Overview

The Account Management page allows you to view and update your subscription details, church information, and personal account settings. This is where you'll manage your AVOW subscription and keep your church information current.

Church Information

Manage your church's profile information, which is essential for proper record keeping and subscription management.

Church name

CCLI number

Church phone number

Church website

Address (street, city, state, ZIP)

Keeping your account information up-to-date is essential for compliance with licensing requirements.
User Profile

Manage your personal account information used for logging in and receiving communications.

Personal Information

First name

Last name

Phone number

Account Settings

Email address

Password change option

Login preferences

Your email address serves as your username. If you change it, you'll need to use the new email to log in.
Subscription Details

View and manage your AVOW subscription information.

Current subscription plan

Renewal date

Payment history

Access to past invoices

AVOW subscriptions automatically renew annually. You'll receive email reminders before renewal.

Payment Management

AVOW partners with Stripe for secure payment processing and subscription management.

Stripe Customer Portal

Secure payment management

The Stripe Customer Portal allows you to:

Update payment methods

View and download invoices

Manage billing information

Review payment history

Access the Stripe Customer Portal directly from your Account page by clicking the "Customer Portal" button.
Saving Changes
After making changes to your account information:

Click the Save button to confirm your changes

Look for confirmation messages that your changes were saved successfully

If prompted, refresh the page to see your updated information

Important notes about updates:

Password changes take effect immediately

Email changes may require verification

Payment method changes are handled through the Stripe portal

Navigation Between Pages

How to move between different areas of the application

The sidebar navigation menu provides easy access to all subscriber pages:

Dashboard

Downloads

Download History

Account

Support

Additionally, the top application bar includes quick links to common actions and your user menu for logging out.

For additional help with specific features or questions about your subscription, please contact our support team at support@aviewofworship.com or call 855-565-2869 during business hours (Monday - Friday, 9:00 AM - 5:00 PM EST).

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